:root {
      color-scheme: dark;
      --bg: #07161b;
      --card: #0b222a;
      --card-border: #1a4753;
      --text: #eef7f8;
      --muted: #8aa9b2;
      --teal: #1a7b88;
      --aqua: #38a3a5;
      --mint: #5edcd3;
      --warn: #f59e0b;
      --danger: #ef4444;
      --success: #10b981;
    }
    * { box-sizing: border-box; }
    
    /* EmotionShield 표준 커스텀 스크롤바 */
    * {
      scrollbar-width: thin;
      scrollbar-color: #1d4b57 #071920;
    }
    ::-webkit-scrollbar {
      width: 6px;
      height: 6px;
    }
    ::-webkit-scrollbar-track {
      background: #071920;
    }
    ::-webkit-scrollbar-thumb {
      background: #1d4b57;
      border-radius: 4px;
      transition: background 0.2s ease;
    }
    ::-webkit-scrollbar-thumb:hover {
      background: #38a3a5;
    }
    ::-webkit-scrollbar-thumb:active {
      background: #5edcd3;
    }
    ::-webkit-scrollbar-corner {
      background: #071920;
    }

    body {
      margin: 0; padding: 0; background: var(--bg); color: var(--text);
      font-family: 'Pretendard', -apple-system, BlinkMacSystemFont, system-ui, sans-serif;
      min-height: 100vh; display: flex; flex-direction: column;
    }

    /* 메탈릭 실버 로고 텍스트 (index.html 정합 스타일) */
    .text-metallic-silver {
      background: linear-gradient(135deg, #FFFFFF 0%, #E2E8F0 30%, #94A3B8 65%, #F8FAFC 90%, #CBD5E1 100%);
      -webkit-background-clip: text;
      -webkit-text-fill-color: transparent;
      filter: drop-shadow(0 1px 2px rgba(0, 0, 0, 0.4));
    }

    /* 상단 컴플라이언스 띠배너 (index.html 정합 디자인) */
    .top-compliance-banner {
      background: #08151B;
      border-bottom: 1px solid rgba(51, 65, 85, 0.7);
      padding: 6px 16px;
      font-size: 11px;
      color: #94a3b8;
      text-align: center;
      box-shadow: 0 1px 4px rgba(0, 0, 0, 0.25);
    }
    .compliance-banner-inner {
      max-width: 1024px;
      margin: auto;
      display: flex;
      align-items: center;
      justify-content: center;
      gap: 7px;
    }
    .compliance-banner-inner i {
      color: #38a3a5;
      font-size: 12px;
      flex-shrink: 0;
    }
    .compliance-banner-inner strong {
      color: #f1f5f9;
    }

    /* 상단 스티키 네비게이션 헤더 (index.html 헤더와 100% 디자인 정합성) */
    .site-header {
      border-bottom: 1px solid rgba(30, 41, 59, 0.85);
      background: rgba(11, 27, 34, 0.92);
      backdrop-filter: blur(12px);
      -webkit-backdrop-filter: blur(12px);
      position: sticky;
      top: 0;
      z-index: 40;
      box-shadow: 0 4px 20px rgba(0, 0, 0, 0.35);
    }
    .header-inner {
      max-width: 1024px;
      margin: 0 auto;
      padding: 11px 16px;
      display: flex;
      align-items: center;
      justify-content: space-between;
      gap: 12px;
    }
    .brand-group {
      display: flex;
      align-items: center;
      gap: 11px;
      min-width: 0;
    }
    /* ==========================================================================
       Header Brand Logo Motion Dynamics (Splash Pulse & Slash Shine Sweep)
       Synchronized across Main App, Marketing Website, and Track Dashboard
       ========================================================================== */
    .brand-logo-link {
      width: 38px;
      height: 38px;
      display: flex;
      align-items: center;
      justify-content: center;
      flex-shrink: 0;
      position: relative;
      overflow: hidden;
      border-radius: 10px;
      filter: drop-shadow(0 4px 10px rgba(0, 0, 0, 0.35));
      transition: transform 0.25s cubic-bezier(0.34, 1.56, 0.64, 1), filter 0.25s ease;
      text-decoration: none;
    }
    .brand-logo-link:hover {
      transform: scale(1.08) !important;
      filter: drop-shadow(0 6px 14px rgba(56, 163, 165, 0.5));
    }
    .brand-logo-link:active {
      transform: scale(0.96) !important;
    }
    /* Diagonal Slash Shine Sweep Overlay */
    .brand-logo-link::after {
      content: '';
      position: absolute;
      top: -60%;
      left: -130%;
      width: 65%;
      height: 220%;
      background: linear-gradient(
        120deg,
        transparent 0%,
        rgba(255, 255, 255, 0.08) 20%,
        rgba(255, 255, 255, 0.75) 50%,
        rgba(255, 255, 255, 0.08) 80%,
        transparent 100%
      );
      transform: rotate(25deg);
      animation: slashShineSweep 4.5s cubic-bezier(0.4, 0, 0.2, 1) infinite;
      pointer-events: none;
      z-index: 2;
    }
    .brand-logo-link:hover::after {
      animation: slashShineFast 0.6s ease-out forwards;
    }
    @keyframes slashShineSweep {
      0%, 70% {
        left: -130%;
        opacity: 0;
      }
      75% {
        opacity: 1;
      }
      92% {
        left: 170%;
        opacity: 1;
      }
      93%, 100% {
        left: 170%;
        opacity: 0;
      }
    }
    @keyframes slashShineFast {
      0% {
        left: -130%;
        opacity: 1;
      }
      100% {
        left: 170%;
        opacity: 1;
      }
    }
    /* Brand Emblem Splash Pulse Animation */
    .brand-symbol-img,
    .brand-logo-img {
      width: 100%;
      height: 100%;
      object-fit: contain;
      will-change: transform;
      transform: translateZ(0);
      animation: splashLogoPulse 2.8s ease-in-out infinite;
    }
    @keyframes splashLogoPulse {
      0%, 100% {
        transform: scale(1);
      }
      50% {
        transform: scale(1.045);
      }
    }
    @media (prefers-reduced-motion: reduce) {
      .brand-symbol-img,
      .brand-logo-img,
      .brand-logo-link::after {
        animation: none !important;
      }
    }
    .brand-title-box {
      min-width: 0;
    }
    .brand-title {
      font-size: 18.5px;
      font-weight: 900;
      letter-spacing: -0.4px;
      display: block;
      line-height: 1.15;
      text-decoration: none;
      transition: opacity 0.18s;
    }
    .brand-title:hover { opacity: 0.9; }
    .brand-subtitle {
      font-size: 11px;
      color: #94a3b8;
      font-weight: 500;
      display: block;
      white-space: nowrap;
      overflow: hidden;
      text-overflow: ellipsis;
      margin-top: 2px;
    }

    .header-nav-actions {
      display: flex;
      align-items: center;
      gap: 7px;
      flex-shrink: 0;
    }
    .capsule-btn {
      padding: 6px 12px;
      border-radius: 9999px;
      font-size: 11.5px;
      font-weight: 650;
      background: rgba(15, 37, 48, 0.9);
      color: #cbd5e1;
      border: 1px solid rgba(26, 123, 136, 0.45);
      display: inline-flex;
      align-items: center;
      gap: 6px;
      transition: all 0.18s;
      text-decoration: none;
      cursor: pointer;
      box-shadow: 0 2px 6px rgba(0, 0, 0, 0.2);
    }
    .capsule-btn:hover {
      background: #174557;
      color: #ffffff;
      border-color: #38a3a5;
    }
    .capsule-btn:active { transform: scale(0.95); }
    .capsule-btn.highlight {
      border-color: rgba(56, 163, 165, 0.7);
      color: #5edcd3;
    }
    .capsule-btn.highlight:hover {
      background: #164f59;
      color: #ffffff;
    }

    .status-capsule-badge {
      display: inline-flex;
      align-items: center;
      gap: 6px;
      padding: 5px 12px;
      border-radius: 9999px;
      font-size: 11px;
      font-weight: 750;
      background: #0e303b;
      border: 1px solid #235865;
      color: var(--mint);
    }
    .status-capsule-badge.withdrawn { background: #3d1b1e; border-color: #7f3237; color: #fca5a5; }
    .status-capsule-badge.active { background: #0c332e; border-color: #176558; color: #6ee7b7; }
    .status-capsule-badge.sent { background: #1e293b; border-color: #334155; color: #94a3b8; }
    .status-capsule-badge.oath { background: #2e1065; border-color: #581c87; color: #c084fc; }

    .shell { width: min(880px, 94vw); margin: 0 auto; padding: 24px 0 60px; flex: 1; }
    .card {
      background: var(--card, #0b222a);
      background-color: #0b222a;
      border: 1px solid var(--card-border, #1a4753);
      border-radius: 16px;
      padding: 24px 26px;
      margin-bottom: 20px;
      box-shadow: 0 10px 30px rgba(0, 0, 0, 0.35);
      color: var(--text, #eef7f8);
    }

    /* 사건 조회 폼 카드 */
    .lookup-card {
      background: linear-gradient(145deg, #0d2c36, #091e25);
      border: 1px solid #26606f; border-radius: 18px; padding: 28px 30px;
    }
    .lookup-title { font-size: 19px; font-weight: 800; margin: 0 0 8px; color: #f0fdfa; display: flex; align-items: center; gap: 8px; }
    .lookup-desc { font-size: 13px; color: var(--muted); margin: 0 0 22px; line-height: 1.6; }
    .form-group { margin-bottom: 16px; }
    .form-group label { display: block; font-size: 12.5px; font-weight: 700; color: #c4e4eb; margin-bottom: 6px; }
    .form-input {
      width: 100%; padding: 12px 14px; background: #051419; border: 1px solid #255866; border-radius: 10px;
      color: #fff; font-size: 13.5px; font-family: inherit; transition: 0.2s;
    }
    .form-input:focus { outline: none; border-color: var(--mint); box-shadow: 0 0 0 2px rgba(94, 220, 211, 0.25); }
    .form-input::placeholder { color: #4e737e; }

    /* 최근 접수 사건 목록 */
    .recent-cases-box {
      margin-top: 26px; padding-top: 22px; border-top: 1px solid rgba(48, 107, 117, 0.4);
    }
    .recent-header {
      display: flex; justify-content: space-between; align-items: center; margin-bottom: 14px;
    }
    .recent-header h4 { margin: 0; font-size: 13.5px; font-weight: 750; color: #a5ece4; display: flex; align-items: center; gap: 6px; }
    .recent-item {
      display: flex; justify-content: space-between; align-items: center; gap: 14px; padding: 14px 16px;
      background: #081a20; border: 1px solid #1c4854; border-radius: 12px; margin-bottom: 10px;
      transition: 0.15s;
    }
    .recent-item:hover { border-color: var(--mint); background: #0c262f; transform: translateY(-1px); }
    .recent-item.my-case {
      background: linear-gradient(145deg, #09262f, #061920);
      border-color: #276975;
      box-shadow: 0 2px 12px rgba(0, 0, 0, 0.25);
    }
    .recent-item.my-case:hover {
      border-color: var(--mint);
      background: #0d313c;
      box-shadow: 0 4px 16px rgba(94, 220, 211, 0.15);
    }
    .recent-item.other-case {
      opacity: 0.45;
      background: #051317;
      border-color: #122b32;
      cursor: not-allowed;
      filter: grayscale(0.35);
    }
    .recent-item.other-case:hover {
      border-color: #122b32;
      background: #051317;
      transform: none;
      box-shadow: none;
    }
    .badge-my-case {
      display: inline-flex; align-items: center; gap: 5px;
      padding: 2px 8px; border-radius: 4px; font-size: 10.5px; font-weight: 750;
      color: #5edcd3; background: #0b343c; border: 1px solid #1c6873;
    }
    .badge-other-case {
      display: inline-flex; align-items: center; gap: 5px;
      padding: 2px 8px; border-radius: 4px; font-size: 10.5px; font-weight: 700;
      color: #7d9ba3; background: #0b1a20; border: 1px solid #1c373f;
    }
    .btn-locked {
      opacity: 0.65;
      background: #08171d !important;
      border-color: #1b373f !important;
      color: #64858f !important;
      cursor: not-allowed !important;
      pointer-events: none;
    }
    .recent-info b { font-size: 13.5px; color: #f1fbfb; display: inline-block; margin-right: 6px; }
    .recent-info span { font-size: 11.5px; color: var(--muted); font-family: monospace; }
    .recent-info small { font-size: 11px; color: #6f95a0; margin-left: 8px; }

    .case-header {
      display: flex; justify-content: space-between; align-items: flex-start; gap: 14px;
      margin-bottom: 18px; padding-bottom: 16px; border-bottom: 1px solid rgba(80, 142, 150, 0.25);
    }
    .case-header > div:first-child { min-width: 0; flex: 1; }
    .case-deadline { display: inline-flex; align-items: center; justify-content: flex-end; gap: 8px; white-space: nowrap; flex-shrink: 0; }
    .deadline-label { font-size: 11px; color: var(--muted); }
    .deadline-value { font-size: 16px; color: #fcd34d; }
    .case-id-tag {
      font-size: 12.5px; font-weight: 700; color: var(--mint); background: #07252d;
      padding: 5px 12px; border-radius: 8px; border: 1px solid #1c525d; display: inline-flex;
      align-items: center; gap: 8px; margin-bottom: 8px; font-family: monospace;
    }
    .btn-copy {
      background: transparent; border: 1px solid #286470; color: var(--mint); font-size: 11px;
      padding: 3px 8px; border-radius: 4px; cursor: pointer; transition: 0.15s;
    }
    .btn-copy:hover { background: #164f59; color: #fff; }

    h1, .case-header h1, #caseSubject, .case-subject-title {
      margin: 6px 0 10px;
      font-size: 19px;
      font-weight: 800;
      line-height: 1.45;
      letter-spacing: -0.3px;
      word-break: keep-all;
      overflow-wrap: break-word;
      color: #f8fafc;
      background: linear-gradient(135deg, rgba(7, 37, 45, 0.95), rgba(11, 42, 51, 0.95));
      border: 1px solid rgba(38, 104, 115, 0.55);
      border-radius: 10px;
      padding: 11px 15px;
      box-shadow: 0 3px 10px rgba(0, 0, 0, 0.25);
      text-shadow: 0 1px 2px rgba(0, 0, 0, 0.8);
      display: block;
    }
    p.meta, #caseMeta { margin: 0; font-size: 12.5px; color: var(--muted); }

    .withdrawn-banner {
      background: #3b171a; border: 1px solid #7c2d33; border-radius: 12px; padding: 14px 16px;
      margin-bottom: 20px; color: #fecdd3; font-size: 13px; line-height: 1.5;
    }

    .pipeline-title {
      font-size: 14.5px; font-weight: 800; color: #a5ece4; margin: 20px 0 14px;
      display: flex; align-items: center; justify-content: space-between;
    }

    .stages-grid {
      display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; margin-bottom: 22px;
    }
    .stage-item {
      background: #081e26; border: 1px solid #1a424e; border-radius: 12px; padding: 16px 14px;
      position: relative; transition: 0.2s;
    }
    .stage-item.completed { border-color: #2b7a70; background: #0a272e; }
    .stage-item.current { border-color: var(--mint); background: #0e353e; box-shadow: 0 0 16px rgba(94, 220, 211, 0.2); }
    .stage-no { font-size: 10.5px; font-weight: 800; color: var(--muted); margin-bottom: 4px; }
    .stage-item.completed .stage-no { color: #4ade80; }
    .stage-item.current .stage-no { color: var(--mint); }
    .stage-title { font-size: 13.5px; font-weight: 800; color: #fff; margin-bottom: 6px; }
    .stage-desc { font-size: 11px; color: var(--muted); line-height: 1.45; margin-bottom: 12px; }
    .stage-status {
      font-size: 11px; font-weight: 700; padding: 3px 9px; border-radius: 12px;
      display: inline-block; background: #06151a; color: var(--muted);
    }
    .stage-item.completed .stage-status { background: #133d32; color: #6ee7b7; }
    .stage-item.current .stage-status { background: #1f6b70; color: #fff; }

    /* 각 STEP별 법정 체크리스트 스타일 */
    .stage-checklist {
      margin-top: 14px;
      padding-top: 12px;
      border-top: 1px dashed rgba(26, 71, 83, 0.6);
      display: flex;
      flex-direction: column;
      gap: 7px;
    }
    .checklist-header {
      display: flex;
      justify-content: space-between;
      align-items: center;
      font-size: 11px;
      color: var(--muted);
      font-weight: 700;
      margin-bottom: 2px;
    }
    .checklist-progress-badge {
      display: inline-flex;
      align-items: center;
      justify-content: center;
      font-size: 10px;
      line-height: 1.3;
      padding: 1.5px 8px;
      border-radius: 9999px;
      font-weight: 700;
      letter-spacing: -0.2px;
      /* 기본(대기 / pending): 부모 카드와 명확히 분리되는 밝은 슬레이트 고대비 */
      background: rgba(148, 163, 184, 0.16);
      border: 1px solid rgba(148, 163, 184, 0.45);
      color: #E2E8F0;
      transition: all 0.2s ease;
    }
    .checklist-progress-badge.pending {
      background: rgba(148, 163, 184, 0.16);
      border: 1px solid rgba(148, 163, 184, 0.45);
      color: #E2E8F0;
    }
    .checklist-progress-badge.in-progress {
      background: rgba(26, 123, 136, 0.25);
      border: 1px solid #38A3A5;
      color: #5EDCD3;
    }
    .checklist-progress-badge.completed {
      background: rgba(16, 185, 129, 0.25);
      border: 1px solid #10B981;
      color: #6EE7B7;
    }
    .checklist-items-box {
      display: flex;
      flex-direction: column;
      gap: 6px;
    }
    .checklist-item {
      display: flex;
      align-items: flex-start;
      gap: 6px;
      font-size: 11.5px;
      line-height: 1.35;
      color: #8da6b0;
      transition: color 0.15s ease;
    }
    .checklist-item.checked {
      color: #e2f8f5;
      font-weight: 550;
    }
    .checklist-icon {
      font-size: 12px;
      flex-shrink: 0;
      margin-top: 1.5px;
    }
    .checklist-item.checked .checklist-icon {
      color: var(--mint);
    }
    .checklist-item:not(.checked) .checklist-icon {
      color: #3b5660;
    }
    .checklist-empty-note {
      font-size: 10.5px;
      color: #64748b;
      text-align: center;
      padding: 6px 0;
      line-height: 1.3;
    }

    /* 공통 섹션 접기/펼치기 토글 버튼 */
    .btn-section-toggle {
      background: rgba(15, 45, 54, 0.7);
      border: 1px solid rgba(56, 163, 165, 0.45);
      color: #99f6e4;
      padding: 4px 10px;
      border-radius: 7px;
      font-size: 11.5px;
      font-weight: 700;
      cursor: pointer;
      display: inline-flex;
      align-items: center;
      gap: 6px;
      transition: all 0.2s ease;
      user-select: none;
    }
    .btn-section-toggle:hover {
      background: rgba(20, 80, 95, 0.95);
      border-color: #5edcd3;
      color: #ffffff;
      transform: translateY(-1px);
    }
    .btn-section-toggle i {
      transition: transform 0.25s ease;
      font-size: 10.5px;
    }
    .btn-section-toggle.is-collapsed i {
      transform: rotate(180deg);
    }

    /* 우측 상단 이모티콘/아이콘 전용 토글 버튼 */
    .btn-icon-toggle {
      background: rgba(15, 45, 54, 0.75);
      border: 1px solid rgba(56, 163, 165, 0.45);
      color: #99f6e4;
      width: 28px;
      height: 28px;
      border-radius: 7px;
      cursor: pointer;
      display: inline-flex;
      align-items: center;
      justify-content: center;
      transition: all 0.2s ease;
      user-select: none;
      padding: 0;
      font-size: 11px;
    }
    .btn-icon-toggle:hover {
      background: rgba(20, 80, 95, 0.95);
      border-color: #5edcd3;
      color: #ffffff;
      transform: translateY(-1px);
    }
    .btn-icon-toggle i {
      transition: transform 0.25s ease;
    }
    .btn-icon-toggle.is-collapsed i {
      transform: rotate(180deg);
    }

    /* HR 대시보드와 동일한 텍스트+아이콘 일체형 소프트 시안 캡슐 토글 버튼 */
    .btn-resp-auth-toggle {
      display: inline-flex;
      align-items: center;
      gap: 5px;
      padding: 3px 9px;
      font-size: 11px;
      font-weight: 700;
      color: #7dd3fc;
      background: rgba(14, 165, 233, 0.15);
      border: 1px solid rgba(56, 189, 248, 0.4);
      border-radius: 6px;
      cursor: pointer;
      transition: all 0.15s ease;
      user-select: none;
      line-height: 1.4;
    }
    .btn-resp-auth-toggle:hover {
      background: rgba(14, 165, 233, 0.3);
      color: #ffffff;
      border-color: #38bdf8;
    }
    .btn-resp-auth-toggle .toggle-icon {
      font-size: 10px;
      transition: transform 0.15s ease;
    }

    .details-box {
      border: 1px solid #245661; border-radius: 14px; background: #09222a; padding: 18px 20px; margin-top: 16px;
      transition: all 0.2s ease;
    }
    .details-header-row {
      display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: 10px;
      margin-bottom: 12px; cursor: pointer; user-select: none;
    }
    .details-header-row h3 { margin: 0; font-size: 14.5px; color: #a5ece4; display: flex; align-items: center; gap: 6px; }
    .details-header-actions { display: flex; align-items: center; gap: 8px; }
    .details-collapsed-summary {
      display: none; align-items: center; gap: 6px; background: rgba(30, 41, 59, 0.65);
      border: 1px solid rgba(148, 163, 184, 0.25); color: #cbd5e1; padding: 3px 9px;
      border-radius: 6px; font-size: 11px; font-weight: 500;
    }
    .details-box.is-collapsed { padding-bottom: 14px; }
    .details-box.is-collapsed .details-header-row { margin-bottom: 0; }
    .details-box.is-collapsed .details-collapsed-summary { display: inline-flex; }
    .details-box.is-collapsed .detail-row { display: none !important; }

    .safe-chat-card.is-collapsed { padding-bottom: 14px; }
    .safe-chat-card.is-collapsed .safe-chat-header { margin-bottom: 0; border-bottom: none; padding-bottom: 0; }
    .safe-chat-card.is-collapsed .chat-system-banner,
    .safe-chat-card.is-collapsed .victim-choice-box,
    .safe-chat-card.is-collapsed .chat-thread-box,
    .safe-chat-card.is-collapsed .chat-input-area {
      display: none !important;
    }
    .chat-collapsed-summary {
      display: none; align-items: center; gap: 6px; background: rgba(15, 118, 110, 0.22);
      border: 1px solid rgba(94, 220, 211, 0.35); color: #5edcd3; padding: 3px 9px;
      border-radius: 6px; font-size: 11px; font-weight: 600;
    }
    .safe-chat-card.is-collapsed .chat-collapsed-summary { display: inline-flex; }

    .detail-row { display: flex; justify-content: space-between; font-size: 12.5px; padding: 8px 0; border-bottom: 1px solid rgba(48, 107, 117, 0.25); }
    .detail-row:last-child { border-bottom: none; }
    .detail-row span { color: var(--muted); }
    .detail-row b { color: #effffd; font-weight: 700; text-align: right; }

    .actions-bar {
      display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: 10px; margin-top: 24px;
      padding-top: 18px; border-top: 1px solid rgba(80, 142, 150, 0.25);
    }
    .btn {
      border: 1px solid #2e717a; background: #133b45; color: #eafffb; padding: 10px 16px;
      border-radius: 9px; font-size: 12.5px; font-weight: 750; cursor: pointer; transition: 0.18s;
      text-decoration: none; display: inline-flex; align-items: center; justify-content: center; gap: 6px;
    }
    .btn:hover { background: #1a4f5c; transform: translateY(-1px); border-color: var(--mint); }
    .btn.danger { border-color: #8c3f44; background: #3d1b1e; color: #ffd6d6; }
    .btn.danger:hover { background: #5a2428; border-color: #f87171; }
    .btn.primary { background: linear-gradient(135deg, #1b7e8c, #16828a); border-color: #5edcd3; color: white; }
    .btn.ghost { background: transparent; border-color: #2e626e; color: var(--muted); }
    .btn.ghost:hover { background: #0c242c; color: #fff; }

    /* 모달 */
    .overlay { position: fixed; inset: 0; background: rgba(0, 10, 14, 0.82); backdrop-filter: blur(5px); z-index: 50; display: none; place-items: center; padding: 16px; }
    .overlay.open { display: grid; }
    .modal-card {
      width: min(520px, 100%); background: linear-gradient(145deg, #0e2b34, #081a21); border: 1px solid #317480;
      border-radius: 16px; padding: 24px; box-shadow: 0 25px 60px rgba(0,0,0,0.6);
    }
    .modal-card h2 { margin: 0 0 10px; font-size: 17px; color: #f0fdfa; }
    .modal-card p { margin: 0 0 16px; font-size: 12px; color: var(--muted); line-height: 1.55; }
    .reason-option {
      display: flex; gap: 10px; align-items: flex-start; padding: 10px 12px; border: 1px solid #23525d;
      border-radius: 9px; margin-bottom: 8px; background: #071f26; cursor: pointer; font-size: 12px;
    }
    .reason-option:hover { border-color: var(--mint); background: #0d2f38; }
    .reason-option input { margin-top: 2px; accent-color: var(--aqua); }
    .confirm-check { display: flex; gap: 10px; align-items: center; margin: 16px 0; font-size: 12px; color: #fecdd3; }
    .modal-actions { display: flex; gap: 8px; justify-content: flex-end; margin-top: 18px; }

    .toast {
      position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%) translateY(20px);
      background: #123e47; border: 1px solid #5edcd3; color: #fff; padding: 10px 18px;
      border-radius: 9px; font-size: 12px; opacity: 0; pointer-events: none; transition: 0.2s; z-index: 99;
    }
    .toast.show { opacity: 1; transform: translateX(-50%) translateY(0); }

    /* 인쇄 전용 스타일 (사건 접수확인증 A4 출력 지원) */
    @media print {
      body { background: #fff !important; color: #111 !important; }
      .site-header { display: none !important; }
      .shell { width: 100% !important; margin: 0 !important; padding: 0 !important; }
      .actions-bar, #lookupSection, #recentCasesSection, .btn-copy, .btn, .overlay, .toast { display: none !important; }
      .card, .lookup-card, .stage-item, .details-box {
        border: 1px solid #ccc !important; background: #fff !important; color: #111 !important; box-shadow: none !important;
      }
      h1, h2, h3, .stage-title, .detail-row b, #caseSubject, .case-subject-title {
        color: #000 !important;
        background: transparent !important;
        border: none !important;
        box-shadow: none !important;
        text-shadow: none !important;
        padding: 0 !important;
      }
      .stage-desc, .meta, .detail-row span { color: #555 !important; }
      .stage-item.completed { border: 1.5px solid #059669 !important; background: #f0fdf4 !important; }
      .stage-item.current { border: 2px solid #0d9488 !important; background: #f0fdfa !important; }
      .stage-item.completed .stage-status { background: #d1fae5 !important; color: #065f46 !important; }
      .stage-item.current .stage-status { background: #ccfbf1 !important; color: #115e59 !important; }
      .case-id-tag { background: #f3f4f6 !important; color: #111 !important; border: 1px solid #9ca3af !important; }
      .stage-checklist { border-top: 1px dashed #ccc !important; }
      .checklist-item { color: #444 !important; }
      .checklist-item.checked { color: #047857 !important; font-weight: bold !important; }
      .checklist-item.checked .checklist-icon { color: #059669 !important; }
      .checklist-item:not(.checked) .checklist-icon { color: #9ca3af !important; }
    }

    /* 실시간 인라인 하이라이트 애니메이션 (Toast 대체 및 레이아웃 흔들림 0%) */
    @keyframes liveHighlightCard {
      0% {
        background-color: rgba(56, 163, 165, 0.25);
        box-shadow: 0 0 12px rgba(94, 220, 211, 0.35);
        border-color: #5edcd3;
      }
      100% {
        background-color: transparent;
        box-shadow: none;
        border-color: inherit;
      }
    }

    @keyframes liveHighlightText {
      0% {
        color: #5edcd3;
        text-shadow: 0 0 8px rgba(94, 220, 211, 0.6);
      }
      100% {
        color: inherit;
        text-shadow: none;
      }
    }

    @keyframes liveHighlightBadge {
      0% {
        box-shadow: 0 0 12px #5edcd3;
        border-color: #5edcd3;
      }
      100% {
        box-shadow: none;
        border-color: inherit;
      }
    }

    .live-highlight-card {
      animation: liveHighlightCard 2.4s ease-out forwards !important;
    }
    .live-highlight-text {
      animation: liveHighlightText 2.4s ease-out forwards !important;
    }
    .live-highlight-badge {
      animation: liveHighlightBadge 2.2s ease-out forwards !important;
    }
    .live-highlight-checklist {
      animation: liveHighlightCard 2.2s ease-out forwards !important;
      border-radius: 6px;
    }

    @media (max-width: 720px) {
      .stages-grid { grid-template-columns: 1fr 1fr; }
    }
    @media (max-width: 680px) {
      .header-inner { padding: 8px 12px; }
      .brand-logo-link { width: 34px; height: 34px; }
      .brand-title { font-size: 16.5px; }
      .brand-subtitle { display: none; }
      .nav-text { display: none; }
      .capsule-btn { padding: 5px 9px; }
      .status-capsule-badge { padding: 4px 10px; font-size: 10.5px; }
    }
    @media (max-width: 480px) {
      .stages-grid { grid-template-columns: 1fr; }
      .case-header { flex-direction: column; }
    }

    /* [서식 1호 접수확인증 A4 인라인 뷰어 모달 스타일] */
    .btn-quick-receipt {
      padding: 8px 16px;
      font-size: 12.5px;
      font-weight: 750;
      border-radius: 9999px;
      background: linear-gradient(135deg, #0d5f6a, #168d87);
      color: #ffffff;
      border: 1px solid #5edcd3;
      box-shadow: 0 4px 14px rgba(22, 141, 135, 0.45);
      cursor: pointer;
      display: inline-flex;
      align-items: center;
      gap: 7px;
      transition: all 0.2s ease;
      text-decoration: none;
    }
    .btn-quick-receipt:hover {
      transform: translateY(-2px);
      box-shadow: 0 6px 20px rgba(94, 220, 211, 0.4);
      background: linear-gradient(135deg, #12727f, #1aa49d);
    }
    .btn-quick-receipt:active {
      transform: translateY(0);
    }

    .btn-item-action {
      background: rgba(56, 163, 165, 0.25);
      border: 1px solid rgba(94, 220, 211, 0.6);
      color: var(--mint);
      font-size: 10.5px;
      font-weight: 700;
      padding: 2px 8px;
      border-radius: 5px;
      cursor: pointer;
      margin-left: auto;
      transition: all 0.15s;
    }
    .btn-item-action:hover {
      background: #164f59;
      color: #ffffff;
      border-color: #5edcd3;
    }

    .receipt-overlay {
      position: fixed;
      inset: 0;
      background: rgba(3, 12, 16, 0.88);
      backdrop-filter: blur(8px);
      -webkit-backdrop-filter: blur(8px);
      z-index: 100;
      display: none;
      place-items: center;
      padding: 12px;
      box-sizing: border-box;
      opacity: 0;
      transition: opacity 0.25s ease;
    }
    .receipt-overlay.open {
      display: grid;
      opacity: 1;
    }
    .receipt-modal-container {
      width: min(860px, 98vw);
      height: min(94vh, 980px);
      background: #091e25;
      border: 1px solid #235d6c;
      border-radius: 16px;
      box-shadow: 0 25px 60px rgba(0, 0, 0, 0.8), 0 0 0 1px rgba(94, 220, 211, 0.2);
      display: flex;
      flex-direction: column;
      overflow: hidden;
    }
    .receipt-modal-toolbar {
      display: flex;
      justify-content: space-between;
      align-items: center;
      padding: 10px 16px;
      background: #08171d;
      border-bottom: 1px solid #1a424e;
      gap: 12px;
      flex-shrink: 0;
      flex-wrap: wrap;
    }
    .receipt-tabs {
      display: flex;
      align-items: center;
      gap: 6px;
    }
    .receipt-tab-btn {
      padding: 7px 14px;
      border-radius: 8px;
      font-size: 12px;
      font-weight: 700;
      background: #0f2731;
      color: #94a3b8;
      border: 1px solid #1c4551;
      cursor: pointer;
      display: inline-flex;
      align-items: center;
      gap: 6px;
      transition: all 0.18s;
    }
    .receipt-tab-btn:hover {
      color: #e2e8f0;
      background: #143542;
    }
    .receipt-tab-btn.active {
      background: #174b57;
      color: #ffffff;
      border-color: #38a3a5;
      box-shadow: 0 2px 8px rgba(56, 163, 165, 0.3);
    }
    .receipt-toolbar-actions {
      display: flex;
      align-items: center;
      gap: 8px;
      margin-left: auto;
    }
    .receipt-toolbar-actions .btn {
      padding: 7px 14px;
      font-size: 12px;
      border-radius: 8px;
    }
    /* [피신고자 다수일 때 서식 3호 대상자 전환 바] */
    .receipt-subtoolbar {
      display: flex;
      align-items: center;
      gap: 10px;
      padding: 8px 16px;
      background: #092128;
      border-bottom: 1px solid #1c4551;
      overflow-x: auto;
    }
    .subtoolbar-label {
      font-size: 11.5px;
      font-weight: 700;
      color: #7dd3fc;
      white-space: nowrap;
      display: flex;
      align-items: center;
      gap: 5px;
    }
    .subtoolbar-pills {
      display: flex;
      align-items: center;
      gap: 6px;
      flex-wrap: wrap;
    }
    .subtoolbar-pill {
      background: #06181e;
      border: 1px solid #1b4955;
      color: #94a3b8;
      border-radius: 9999px;
      padding: 4px 11px;
      font-size: 11px;
      font-weight: 600;
      cursor: pointer;
      display: inline-flex;
      align-items: center;
      gap: 5px;
      transition: all 0.15s;
    }
    .subtoolbar-pill:hover {
      background: #0d2f3a;
      color: #e2e8f0;
      border-color: #38a3a5;
    }
    .subtoolbar-pill.active {
      background: #0f766e;
      color: #ffffff;
      border-color: #5edcd3;
      box-shadow: 0 0 8px rgba(94, 220, 211, 0.35);
    }
    .receipt-paper-wrap {
      flex: 1;
      overflow-y: auto;
      background: #13272e;
      padding: 24px 16px 40px;
      display: flex;
      justify-content: center;
      align-items: flex-start;
      -webkit-overflow-scrolling: touch;
    }
    .receipt-paper {
      width: 100%;
      max-width: 820px;
      background: #ffffff;
      color: #111827;
      box-shadow: 0 10px 35px rgba(0, 0, 0, 0.45);
      border-radius: 6px;
      padding: 18mm 15mm;
      box-sizing: border-box;
      font-family: Pretendard, -apple-system, BlinkMacSystemFont, "Malgun Gothic", sans-serif;
      font-size: 10pt;
      line-height: 1.55;
    }
    @media (max-width: 640px) {
      .receipt-paper {
        padding: 16px 12px;
      }
      .receipt-modal-toolbar {
        padding: 8px 10px;
      }
      .receipt-tab-btn {
        padding: 6px 10px;
        font-size: 11px;
      }
    }

    /* [서식 1호~6호 내부 양식틀 - HR과 100% 동일한 A4 공문서 렌더링 지원] */
    .receipt-paper * {
      box-sizing: border-box;
    }
    .receipt-paper .sheet {
      width: 100%;
      max-width: 180mm;
      margin: 0 auto;
      color: #111827 !important;
      font-family: Pretendard, -apple-system, BlinkMacSystemFont, "Malgun Gothic", sans-serif !important;
      font-size: 10pt !important;
      line-height: 1.55 !important;
    }
    .receipt-paper .sheet h1 {
      text-align: center !important;
      font-size: 20pt !important;
      letter-spacing: -0.6px !important;
      padding-bottom: 10px !important;
      margin: 0 0 16px !important;
      border-bottom: 2px solid #111827 !important;
      color: #111827 !important;
      background: transparent !important;
      border-top: none !important;
      border-left: none !important;
      border-right: none !important;
      box-shadow: none !important;
      text-shadow: none !important;
    }
    .receipt-paper .sheet h2 {
      font-size: 12pt !important;
      margin: 18px 0 6px !important;
      color: #0f172a !important;
      border-left: 3px solid #0f766e !important;
      padding-left: 8px !important;
      border-top: none !important;
      border-right: none !important;
      border-bottom: none !important;
      background: transparent !important;
      box-shadow: none !important;
      text-shadow: none !important;
    }
    .receipt-paper .sheet table {
      width: 100% !important;
      border-collapse: collapse !important;
      margin: 6px 0 14px !important;
      font-size: 9.5pt !important;
      background: #ffffff !important;
    }
    .receipt-paper .sheet th,
    .receipt-paper .sheet td {
      border: 1px solid #cfd6dc !important;
      padding: 7px 10px !important;
      vertical-align: middle !important;
      color: #111827 !important;
      line-height: 1.5 !important;
    }
    .receipt-paper .sheet th {
      width: 25% !important;
      text-align: center !important;
      background: #f8fafc !important;
      font-weight: 700 !important;
      color: #334155 !important;
    }
    .receipt-paper .sheet .badge {
      display: inline-block !important;
      color: #075b63 !important;
      border: 1px solid #4a9b9d !important;
      background: #effbfa !important;
      padding: 3px 8px !important;
      border-radius: 99px !important;
      font-size: 8pt !important;
      font-weight: 800 !important;
      margin: 0 !important;
    }
    .receipt-paper .sheet .meta {
      display: flex !important;
      justify-content: space-between !important;
      gap: 14px !important;
      color: #4b5563 !important;
      font-size: 8.5pt !important;
      margin-bottom: 14px !important;
    }
    .receipt-paper .sheet .legal-box {
      border: 1px solid #94a3b8 !important;
      background: #f8fafc !important;
      padding: 10px 12px !important;
      margin: 14px 0 !important;
      font-size: 8.5pt !important;
      line-height: 1.5 !important;
      border-radius: 6px !important;
      color: #334155 !important;
    }
    .receipt-paper .sheet .legal-box b {
      color: #0f172a !important;
    }
    .receipt-paper .sheet .signature {
      margin-top: 32px !important;
      display: flex !important;
      justify-content: space-between !important;
      align-items: flex-end !important;
    }
    .receipt-paper .sheet .signature-left {
      font-size: 8.5pt !important;
      color: #64748b !important;
    }
    .receipt-paper .sheet .signature-right {
      text-align: right !important;
      font-size: 9.5pt !important;
      color: #111827 !important;
    }
    .receipt-paper .sheet .signature-right p {
      margin: 3px 0 !important;
    }

    /* =====================================================================
       Step 2 1:1 안전 상담 채널 (Safe Thread) 및 피해자 의사 확정 스타일
       ===================================================================== */
    .safe-chat-card {
      background: linear-gradient(165deg, #09232c, #06171d);
      border: 1px solid #1c525f;
      border-radius: 18px;
      padding: 24px 26px;
      margin-bottom: 22px;
      box-shadow: 0 12px 36px rgba(0, 0, 0, 0.45);
      position: relative;
      overflow: hidden;
    }
    .safe-chat-card::before {
      content: '';
      position: absolute;
      top: 0; left: 0; right: 0;
      height: 3px;
      background: linear-gradient(90deg, #10b981, #06b6d4, #3b82f6);
    }
    .safe-chat-header {
      display: flex;
      justify-content: space-between;
      align-items: center;
      flex-wrap: wrap;
      gap: 12px;
      padding-bottom: 16px;
      border-bottom: 1px solid rgba(56, 163, 165, 0.25);
      margin-bottom: 16px;
    }
    .chat-header-title {
      display: flex;
      align-items: center;
      gap: 10px;
      flex-wrap: wrap;
    }
    .chat-header-title h3 {
      margin: 0;
      font-size: 17px;
      font-weight: 800;
      color: #f0fdfa;
      display: flex;
      align-items: center;
      gap: 8px;
    }
    .chat-live-dot {
      width: 8px;
      height: 8px;
      background: #10b981;
      border-radius: 50%;
      box-shadow: 0 0 10px #10b981;
      animation: pulse-dot 2s infinite;
    }
    @keyframes pulse-dot {
      0%, 100% { opacity: 1; transform: scale(1); }
      50% { opacity: 0.4; transform: scale(0.85); }
    }
    .chat-secure-badge {
      display: inline-flex;
      align-items: center;
      gap: 5px;
      font-size: 11px;
      font-weight: 700;
      padding: 3px 9px;
      border-radius: 9999px;
      background: #0d383b;
      border: 1px solid #1f6b70;
      color: #5edcd3;
    }
    .chat-header-meta {
      display: flex;
      align-items: center;
      gap: 10px;
      font-size: 12.5px;
      color: #94b8c0;
    }
    .chat-legal-pill {
      font-size: 11px;
      padding: 3px 8px;
      border-radius: 4px;
      background: #172a38;
      border: 1px solid #284c66;
      color: #93c5fd;
    }
    .chat-system-banner {
      display: flex;
      align-items: flex-start;
      gap: 12px;
      padding: 12px 16px;
      border-radius: 12px;
      background: rgba(14, 116, 144, 0.15);
      border: 1px solid rgba(56, 163, 165, 0.35);
      margin-bottom: 18px;
    }
    .chat-system-banner .banner-icon {
      font-size: 20px;
      color: #5edcd3;
      margin-top: 2px;
    }
    .chat-system-banner .banner-content strong {
      display: block;
      font-size: 13.5px;
      color: #a5ece4;
      margin-bottom: 4px;
    }
    .chat-system-banner .banner-content p {
      margin: 0;
      font-size: 12px;
      color: #b3d9e0;
      line-height: 1.5;
    }

    /* 피해자 희망 임시조치 퀵 선택 바 */
    .victim-choice-box {
      background: #081d24;
      border: 1px solid #1a4d59;
      border-radius: 14px;
      padding: 16px 18px;
      margin-bottom: 18px;
    }
    .choice-title-row {
      display: flex;
      justify-content: space-between;
      align-items: center;
      margin-bottom: 12px;
    }
    .choice-title {
      font-size: 13px;
      font-weight: 750;
      color: #e6fffa;
    }
    .choice-status-tag {
      font-size: 11px;
      font-weight: 700;
      padding: 2px 8px;
      border-radius: 6px;
      background: #1c3d47;
      color: #7dd3fc;
      border: 1px solid #2e5d6d;
    }
    .choice-buttons-grid {
      display: grid;
      grid-template-columns: repeat(auto-fit, minmax(130px, 1fr));
      gap: 9px;
    }
    .choice-btn {
      display: flex;
      flex-direction: column;
      align-items: center;
      justify-content: center;
      gap: 6px;
      padding: 12px 10px;
      background: #0b2933;
      border: 1px solid #235866;
      border-radius: 10px;
      color: #d1fae5;
      font-size: 12px;
      font-weight: 700;
      cursor: pointer;
      transition: all 0.18s;
      text-align: center;
    }
    .choice-btn i {
      font-size: 16px;
      color: #5edcd3;
      transition: transform 0.18s;
    }
    .choice-btn:hover {
      background: #144452;
      border-color: #5edcd3;
      color: #ffffff;
      transform: translateY(-2px);
      box-shadow: 0 4px 12px rgba(94, 220, 211, 0.2);
    }
    .choice-btn:hover i { transform: scale(1.15); }
    .choice-btn:active { transform: translateY(0); }
    .choice-btn.selected {
      background: linear-gradient(135deg, #0d5f66, #168d87);
      border-color: #5edcd3;
      color: #ffffff;
      box-shadow: 0 0 12px rgba(94, 220, 211, 0.4);
    }
    .choice-confirmed-banner {
      display: flex;
      align-items: center;
      justify-content: space-between;
      gap: 12px;
      background: #09332e;
      border: 1px solid #10b981;
      border-radius: 10px;
      padding: 12px 16px;
      color: #a7f3d0;
      font-size: 12.5px;
    }
    .choice-confirmed-banner i {
      font-size: 18px;
      color: #34d399;
    }
    .choice-confirmed-banner .confirmed-text {
      flex: 1;
    }
    .btn-choice-reselect {
      background: #064e3b;
      border: 1px solid #059669;
      color: #6ee7b7;
      padding: 4px 10px;
      border-radius: 6px;
      font-size: 11px;
      font-weight: 700;
      cursor: pointer;
      transition: 0.15s;
    }
    .btn-choice-reselect:hover {
      background: #047857;
      color: #fff;
    }

    /* 대화 스레드 박스 */
    .chat-thread-box {
      background: #051419;
      border: 1px solid #173f4a;
      border-radius: 14px;
      height: 380px;
      max-height: 380px;
      overflow-y: auto;
      padding: 18px 16px;
      margin-bottom: 14px;
      display: flex;
      flex-direction: column;
      gap: 14px;
      scroll-behavior: smooth;
    }
    .chat-thread-box::-webkit-scrollbar {
      width: 6px;
    }
    .chat-thread-box::-webkit-scrollbar-track {
      background: #071920;
    }
    .chat-thread-box::-webkit-scrollbar-thumb {
      background: #1d4b57;
      border-radius: 4px;
    }
    .chat-loading-placeholder, .chat-empty-placeholder {
      text-align: center;
      color: #5a7f88;
      font-size: 12.5px;
      margin: auto;
      padding: 20px;
    }

    /* 말풍선 공통 및 역할별 분기 */
    .chat-msg-row {
      display: flex;
      flex-direction: column;
      max-width: 82%;
      animation: fadeInMsg 0.22s ease-out;
    }
    @keyframes fadeInMsg {
      from { opacity: 0; transform: translateY(6px); }
      to { opacity: 1; transform: translateY(0); }
    }
    .chat-msg-row.victim {
      align-self: flex-end;
      align-items: flex-end;
    }
    .chat-msg-row.officer {
      align-self: flex-start;
      align-items: flex-start;
    }
    .chat-msg-row.system {
      align-self: center;
      align-items: center;
      max-width: 92%;
    }
    .msg-sender-meta {
      font-size: 11px;
      font-weight: 700;
      color: #7da5ae;
      margin-bottom: 4px;
      display: flex;
      align-items: center;
      gap: 6px;
    }
    .msg-badge-officer {
      background: #17384a;
      color: #7dd3fc;
      border: 1px solid #235870;
      padding: 1px 6px;
      border-radius: 4px;
      font-size: 10px;
    }
    .msg-bubble {
      padding: 11px 15px;
      border-radius: 14px;
      font-size: 13px;
      line-height: 1.55;
      word-break: break-word;
      white-space: pre-wrap;
      position: relative;
    }
    .chat-msg-row.victim .msg-bubble {
      background: linear-gradient(135deg, #126569, #0e5058);
      color: #ffffff;
      border: 1px solid #298d93;
      border-bottom-right-radius: 3px;
      box-shadow: 0 4px 12px rgba(14, 80, 88, 0.3);
    }
    .chat-msg-row.officer .msg-bubble {
      background: #0f2b35;
      color: #e2f3f5;
      border: 1px solid #1c4d5c;
      border-bottom-left-radius: 3px;
      box-shadow: 0 4px 12px rgba(0, 0, 0, 0.25);
    }
    .chat-msg-row.system .msg-bubble {
      background: #0c242c;
      color: #a5ece4;
      border: 1px dashed #236573;
      border-radius: 20px;
      font-size: 11.5px;
      padding: 7px 16px;
      text-align: center;
    }
    .msg-time {
      font-size: 10.5px;
      color: #557982;
      margin-top: 3px;
    }

    /* 입력 영역 */
    .chat-input-area {
      background: #071c23;
      border: 1px solid #18424e;
      border-radius: 14px;
      padding: 12px 14px;
    }
    .chat-input-wrap {
      display: flex;
      gap: 10px;
      align-items: flex-end;
    }
    .chat-input-wrap textarea {
      flex: 1;
      background: #041217;
      border: 1px solid #1f505e;
      border-radius: 10px;
      padding: 10px 12px;
      color: #fff;
      font-size: 13px;
      font-family: inherit;
      resize: none;
      outline: none;
      transition: 0.18s;
      min-height: 48px;
    }
    .chat-input-wrap textarea:focus {
      border-color: #5edcd3;
      box-shadow: 0 0 0 2px rgba(94, 220, 211, 0.2);
    }
    .btn-send-chat {
      background: linear-gradient(135deg, #148083, #1c9d96);
      border: 1px solid #5edcd3;
      color: #ffffff;
      padding: 10px 18px;
      border-radius: 10px;
      font-size: 12.5px;
      font-weight: 750;
      cursor: pointer;
      display: inline-flex;
      align-items: center;
      gap: 6px;
      transition: all 0.18s;
      height: 48px;
      box-shadow: 0 4px 14px rgba(20, 128, 131, 0.35);
    }
    .btn-send-chat:hover {
      background: linear-gradient(135deg, #1aa3a7, #24bfb7);
      transform: translateY(-1px);
    }
    .btn-send-chat:active { transform: translateY(1px); }
    .btn-send-chat:disabled {
      opacity: 0.5;
      cursor: not-allowed;
      transform: none;
    }
    .chat-input-footer {
      margin-top: 8px;
      font-size: 11px;
      color: #618790;
      display: flex;
      align-items: center;
      gap: 6px;
    }

    /* =====================================================================
       EmotionShield 테마 시스템: Dark Mode 기본값 및 Light Mode 완벽 지원
       localStorage('emotionshield_theme') 및 data-theme 속성과 연동
       ===================================================================== */

    /* [Light Theme Mode Specification] */
    :root[data-theme="light"],
    html[data-theme="light"],
    body[data-theme="light"] {
      color-scheme: light;
      --bg: #F4F8F8;
      --card: #FFFFFF;
      --card-border: #D1E2E6;
      --text: #0F1F24;
      --muted: #4B6B75;
      --teal: #0D6570;
      --aqua: #0F766E;
      --mint: #115E59;
      --warn: #B45309;
      --danger: #DC2626;
      --success: #059669;
    }

    [data-theme="light"] body {
      background: var(--bg) !important;
      color: var(--text) !important;
    }

    [data-theme="light"],
    [data-theme="light"] body,
    [data-theme="light"] * {
      color-scheme: light !important;
      scrollbar-width: thin !important;
      scrollbar-color: #CBD5E1 #F1F5F9 !important;
    }
    [data-theme="light"] ::-webkit-scrollbar {
      width: 6px !important;
      height: 6px !important;
    }
    [data-theme="light"] ::-webkit-scrollbar-track {
      background: #F1F5F9 !important;
      border-radius: 9999px !important;
    }
    [data-theme="light"] ::-webkit-scrollbar-thumb {
      background: #CBD5E1 !important;
      border-radius: 9999px !important;
      transition: background 0.2s ease !important;
    }
    [data-theme="light"] ::-webkit-scrollbar-thumb:hover {
      background: #1A7B88 !important;
    }
    [data-theme="light"] ::-webkit-scrollbar-thumb:active {
      background: #0F2530 !important;
    }
    [data-theme="light"] .chat-thread-box::-webkit-scrollbar-track {
      background: #F1F5F9 !important;
      border-radius: 9999px !important;
    }
    [data-theme="light"] .chat-thread-box::-webkit-scrollbar-thumb {
      background: #CBD5E1 !important;
      border-radius: 9999px !important;
    }
    [data-theme="light"] .chat-thread-box::-webkit-scrollbar-thumb:hover {
      background: #1A7B88 !important;
    }

    /* 띠배너 & 헤더 */
    [data-theme="light"] .top-compliance-banner {
      background: #FFFFFF !important;
      border-bottom: 1px solid #E2E8F0 !important;
      color: #475569 !important;
      box-shadow: 0 1px 3px rgba(0, 0, 0, 0.05) !important;
    }
    [data-theme="light"] .top-compliance-banner strong {
      color: #0F172A !important;
    }
    [data-theme="light"] .site-header {
      background: rgba(255, 255, 255, 0.94) !important;
      border-bottom: 1px solid #E2E8F0 !important;
      box-shadow: 0 4px 16px rgba(0, 0, 0, 0.04) !important;
    }
    [data-theme="light"] .brand-title.text-metallic-silver {
      background: linear-gradient(135deg, #0F2530 0%, #1A4D59 40%, #0D6570 100%) !important;
      -webkit-background-clip: text !important;
      -webkit-text-fill-color: transparent !important;
      filter: none !important;
    }
    [data-theme="light"] .brand-subtitle {
      color: #64748B !important;
    }
    [data-theme="light"] .capsule-btn {
      background: #FFFFFF !important;
      color: #334155 !important;
      border: 1px solid #CBD5E1 !important;
      box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05) !important;
    }
    [data-theme="light"] .capsule-btn:hover {
      background: #F1F5F9 !important;
      color: #0F172A !important;
      border-color: #94A3B8 !important;
    }
    [data-theme="light"] .capsule-btn.highlight {
      background: #F0FDFA !important;
      border-color: #5EEAD4 !important;
      color: #0F766E !important;
    }
    [data-theme="light"] .capsule-btn.highlight:hover {
      background: #CCFBF1 !important;
      color: #115E59 !important;
    }

    /* 카드 및 폼 박스 */
    [data-theme="light"] .card {
      background: #FFFFFF !important;
      background-color: #FFFFFF !important;
      border-color: #D1E2E6 !important;
      color: #0F1F24 !important;
      box-shadow: 0 6px 20px rgba(15, 31, 36, 0.06) !important;
    }
    [data-theme="light"] .lookup-card {
      background: linear-gradient(145deg, #FFFFFF, #F0FDFA) !important;
      border-color: #99F6E4 !important;
      box-shadow: 0 6px 24px rgba(15, 118, 110, 0.08) !important;
    }
    [data-theme="light"] .lookup-title {
      color: #0F766E !important;
    }
    [data-theme="light"] .form-group label {
      color: #1E293B !important;
    }
    [data-theme="light"] .form-input {
      background: #FFFFFF !important;
      border-color: #CBD5E1 !important;
      color: #0F172A !important;
    }
    [data-theme="light"] .form-input:focus {
      border-color: #0F766E !important;
      box-shadow: 0 0 0 2px rgba(15, 118, 110, 0.2) !important;
    }
    [data-theme="light"] .form-input::placeholder {
      color: #94A3B8 !important;
    }

    /* 최근 접수 사건 */
    [data-theme="light"] .recent-cases-box {
      border-top-color: #E2E8F0 !important;
    }
    [data-theme="light"] .recent-header h4 {
      color: #0F766E !important;
    }
    [data-theme="light"] .recent-item {
      background: #FFFFFF !important;
      border-color: #E2E8F0 !important;
      box-shadow: 0 2px 6px rgba(0, 0, 0, 0.03) !important;
    }
    [data-theme="light"] .recent-item:hover {
      background: #F8FAFC !important;
      border-color: #0F766E !important;
    }
    [data-theme="light"] .recent-item.my-case {
      background: linear-gradient(145deg, #F0FDFA, #FFFFFF) !important;
      border-color: #5EEAD4 !important;
    }
    [data-theme="light"] .recent-info b {
      color: #0F172A !important;
    }
    [data-theme="light"] .recent-info span:not(.stage-badge):not(.recent-case-token):not(.badge-my-case):not(.badge-other-case) {
      color: #475569 !important;
    }
    [data-theme="light"] .recent-info small {
      color: #64748B !important;
    }
    [data-theme="light"] .recent-case-id {
      color: #0F766E !important;
    }
    [data-theme="light"] .recent-case-id.masked {
      color: #64748B !important;
    }
    [data-theme="light"] .badge-my-case {
      background: #D1FAE5 !important;
      border-color: #6EE7B7 !important;
      color: #065F46 !important;
    }
    [data-theme="light"] .badge-other-case {
      background: #F1F5F9 !important;
      border-color: #CBD5E1 !important;
      color: #475569 !important;
    }

    /* 최근 접수 사건: 상태 배지 (stage-badge / span[2]) 라이트 모드 고대비 밝은 색상 */
    [data-theme="light"] .stage-badge,
    [data-theme="light"] #recentCasesList > div > div > div:nth-child(1) > span:nth-of-type(2) {
      font-weight: 800 !important;
      box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05) !important;
    }
    [data-theme="light"] .stage-badge-received {
      background: #DCFCE7 !important;
      border: 1px solid #86EFAC !important;
      color: #15803D !important;
    }
    [data-theme="light"] .stage-badge-protected {
      background: #DBEAFE !important;
      border: 1px solid #93C5FD !important;
      color: #1D4ED8 !important;
    }
    [data-theme="light"] .stage-badge-investigating {
      background: #FEF3C7 !important;
      border: 1px solid #FCD34D !important;
      color: #B45309 !important;
    }
    [data-theme="light"] .stage-badge-resolved {
      background: #D1FAE5 !important;
      border: 1px solid #6EE7B7 !important;
      color: #065F46 !important;
    }
    [data-theme="light"] .stage-badge-sent {
      background: #F1F5F9 !important;
      border: 1px solid #CBD5E1 !important;
      color: #475569 !important;
    }
    [data-theme="light"] .stage-badge-oath {
      background: #F3E8FF !important;
      border: 1px solid #D8B4FE !important;
      color: #7E22CE !important;
    }
    [data-theme="light"] .stage-badge-withdrawn {
      background: #FEE2E2 !important;
      border: 1px solid #FCA5A5 !important;
      color: #B91C1C !important;
    }

    /* 최근 접수 사건: 토큰 배지 (recent-case-token / span[2]) 라이트 모드 밝은 색상 */
    [data-theme="light"] .recent-case-token,
    [data-theme="light"] #recentCasesList > div > div > div:nth-child(2) > span:nth-of-type(2) {
      background: #F0FDFA !important;
      border: 1px solid #99F6E4 !important;
      color: #0F766E !important;
      font-weight: 800 !important;
    }
    [data-theme="light"] .recent-case-token.other-token {
      background: #F8FAFC !important;
      border: 1px solid #E2E8F0 !important;
      color: #64748B !important;
    }

    /* 사건 헤더 */
    [data-theme="light"] .case-header {
      border-bottom-color: #E2E8F0 !important;
    }
    [data-theme="light"] .case-id-tag {
      background: #F0FDFA !important;
      border-color: #99F6E4 !important;
      color: #0F766E !important;
    }
    [data-theme="light"] .btn-copy {
      border-color: #99F6E4 !important;
      color: #0F766E !important;
    }
    [data-theme="light"] .btn-copy:hover {
      background: #0F766E !important;
      color: #FFFFFF !important;
    }
    [data-theme="light"] h1,
    [data-theme="light"] .case-header h1,
    [data-theme="light"] #caseSubject,
    [data-theme="light"] .case-subject-title {
      background: #F8FAFC !important;
      border-color: #CBD5E1 !important;
      color: #0F172A !important;
      text-shadow: none !important;
      box-shadow: 0 2px 6px rgba(0, 0, 0, 0.04) !important;
    }
    [data-theme="light"] .deadline-value {
      color: #B45309 !important;
    }
    [data-theme="light"] .pipeline-title {
      color: #0F766E !important;
    }

    /* 법정 4단계 파이프라인 */
    [data-theme="light"] .stage-item {
      background: #F8FAFC !important;
      border-color: #E2E8F0 !important;
    }
    [data-theme="light"] .stage-item.completed {
      background: #F0FDF4 !important;
      border-color: #86EFAC !important;
    }
    [data-theme="light"] .stage-item.current {
      background: #F0FDFA !important;
      border-color: #5EEAD4 !important;
      box-shadow: 0 0 12px rgba(15, 118, 110, 0.15) !important;
    }
    [data-theme="light"] .stage-title {
      color: #0F172A !important;
    }
    [data-theme="light"] .stage-item .stage-no {
      color: #64748B !important;
    }
    [data-theme="light"] .stage-item.completed .stage-no {
      color: #16A34A !important;
    }
    [data-theme="light"] .stage-item.current .stage-no {
      color: #0F766E !important;
    }
    [data-theme="light"] .stage-status {
      background: #E2E8F0 !important;
      color: #475569 !important;
    }
    [data-theme="light"] .stage-item.completed .stage-status {
      background: #DCFCE7 !important;
      color: #15803D !important;
    }
    [data-theme="light"] .stage-item.current .stage-status {
      background: #0F766E !important;
      color: #FFFFFF !important;
    }
    [data-theme="light"] .stage-checklist {
      border-top-color: #E2E8F0 !important;
    }
    [data-theme="light"] .checklist-item {
      color: #334155 !important;
    }
    [data-theme="light"] .checklist-progress-badge,
    [data-theme="light"] .checklist-progress-badge.pending {
      background: #F1F5F9 !important;
      border-color: #CBD5E1 !important;
      color: #334155 !important;
    }
    [data-theme="light"] .checklist-progress-badge.in-progress {
      background: #F0FDFA !important;
      border-color: #2DD4BF !important;
      color: #0F766E !important;
    }
    [data-theme="light"] .checklist-progress-badge.completed {
      background: #ECFDF5 !important;
      border-color: #34D399 !important;
      color: #047857 !important;
    }

    /* 상세 내역 및 세부 박스 */
    [data-theme="light"] .details-box {
      background: #F8FAFC !important;
      border-color: #E2E8F0 !important;
    }
    [data-theme="light"] .details-header-row h3 {
      color: #0F766E !important;
    }
    [data-theme="light"] .detail-row {
      border-bottom-color: #E2E8F0 !important;
    }
    [data-theme="light"] .detail-row b {
      color: #0F172A !important;
    }

    /* 버튼 */
    [data-theme="light"] .btn {
      background: #FFFFFF !important;
      border-color: #CBD5E1 !important;
      color: #334155 !important;
    }
    [data-theme="light"] .btn:hover {
      background: #F1F5F9 !important;
      border-color: #94A3B8 !important;
      color: #0F172A !important;
    }
    [data-theme="light"] .btn.primary {
      background: linear-gradient(135deg, #0F766E, #0D9488) !important;
      border-color: #0F766E !important;
      color: #FFFFFF !important;
    }
    [data-theme="light"] .btn.ghost {
      background: transparent !important;
      border-color: #CBD5E1 !important;
      color: #64748B !important;
    }
    [data-theme="light"] .btn.ghost:hover {
      background: #F1F5F9 !important;
      color: #0F172A !important;
    }
    [data-theme="light"] .btn.danger {
      background: #FEF2F2 !important;
      border-color: #FECACA !important;
      color: #DC2626 !important;
    }
    [data-theme="light"] .btn.danger:hover {
      background: #FEE2E2 !important;
      border-color: #F87171 !important;
    }

    /* 안전 소통 채팅 및 서약 카드 */
    [data-theme="light"] .safe-chat-card {
      background: #FFFFFF !important;
      border-color: #D1E2E6 !important;
    }
    [data-theme="light"] .choice-legal-notice {
      background: #F0FDFA !important;
      border-left-color: #0F766E !important;
      color: #334155 !important;
    }
    [data-theme="light"] .choice-legal-notice i {
      color: #0F766E !important;
    }
    [data-theme="light"] .chat-message.system {
      background: #F1F5F9 !important;
      color: #334155 !important;
      border-color: #CBD5E1 !important;
    }
    [data-theme="light"] .chat-message.user {
      background: #E0F2FE !important;
      color: #0369A1 !important;
      border-color: #BAE6FD !important;
    }
    [data-theme="light"] .chat-message.hr {
      background: #F0FDF4 !important;
      color: #15803D !important;
      border-color: #BBF7D0 !important;
    }
    [data-theme="light"] .chat-input-area {
      background: #F8FAFC !important;
      border-top-color: #E2E8F0 !important;
    }
    [data-theme="light"] .chat-input {
      background: #FFFFFF !important;
      border-color: #CBD5E1 !important;
      color: #0F172A !important;
    }

    /* 상태 뱃지 라이트 모드 고대비 */
    [data-theme="light"] .status-capsule-badge {
      background: #F0FDFA !important;
      border-color: #99F6E4 !important;
      color: #0F766E !important;
    }
    [data-theme="light"] .status-capsule-badge.active {
      background: #DCFCE7 !important;
      border-color: #86EFAC !important;
      color: #15803D !important;
    }
    [data-theme="light"] .status-capsule-badge.sent {
      background: #F1F5F9 !important;
      border-color: #CBD5E1 !important;
      color: #475569 !important;
    }
    [data-theme="light"] .status-capsule-badge.withdrawn {
      background: #FEE2E2 !important;
      border-color: #FCA5A5 !important;
      color: #B91C1C !important;
    }
    [data-theme="light"] .status-capsule-badge.oath {
      background: #F3E8FF !important;
      border-color: #D8B4FE !important;
      color: #7E22CE !important;
    }

    /* 에러 박스 및 인라인 경고 */
    [data-theme="light"] #errorBox {
      background: #FEF2F2 !important;
      border-color: #FCA5A5 !important;
      color: #991B1B !important;
    }
    [data-theme="light"] #errorMsg {
      color: #B91C1C !important;
    }
    [data-theme="light"] #modalWithdrawKeyBox label {
      color: #1E293B !important;
    }
    [data-theme="light"] #customReasonInput {
      background: #FFFFFF !important;
      border-color: #CBD5E1 !important;
      color: #0F172A !important;
    }

    /* 고대비 접근성 모드 대응 */
    @media (forced-colors: active) {
      h1, .case-header h1, #caseSubject, .case-subject-title {
        color: CanvasText !important;
      }
    }

    /* 전역 헤더 우측 [마음 쉼터] 버튼 (/html/body/emotionshield-header/header/div/div[2]/a) */
    [data-theme="light"] .site-header.emotionshield-global-header .capsule-btn,
    [data-theme="light"] emotionshield-header .capsule-btn,
    [data-theme="light"] #esHeaderNavActions a.capsule-btn,
    [data-theme="light"] emotionshield-header header .header-nav-actions a {
      background: #FFFFFF !important;
      border: 1.5px solid #0F766E !important;
      color: #0F766E !important;
      box-shadow: 0 2px 8px rgba(15, 118, 110, 0.12) !important;
      font-weight: 800 !important;
    }
    [data-theme="light"] .site-header.emotionshield-global-header .capsule-btn:hover,
    [data-theme="light"] emotionshield-header .capsule-btn:hover,
    [data-theme="light"] #esHeaderNavActions a.capsule-btn:hover,
    [data-theme="light"] emotionshield-header header .header-nav-actions a:hover {
      background: #F0FDFA !important;
      border-color: #0D9488 !important;
      color: #115E59 !important;
      box-shadow: 0 4px 12px rgba(15, 118, 110, 0.2) !important;
    }
    [data-theme="light"] .site-header.emotionshield-global-header .capsule-btn i,
    [data-theme="light"] emotionshield-header .capsule-btn i,
    [data-theme="light"] #esHeaderNavActions a.capsule-btn i {
      color: #0F766E !important;
    }
    [data-theme="light"] .site-header.emotionshield-global-header .capsule-btn span,
    [data-theme="light"] emotionshield-header .capsule-btn span,
    [data-theme="light"] #esHeaderNavActions a.capsule-btn span {
      color: #0F766E !important;
      font-weight: 800 !important;
    }